Refund policy
We do accept returns on non-custom orders. Custom orders are defined as anything that is made for you that is not a selection on our website and any special personalization of your products. You may return your order within 14 days of purchase with tags still attached to qualify for a refund (a 15% restocking fee will apply and original shipping charges will not be refunded). Items must be in new/unused and re-saleable condition in order to receive a refund for the product(s). Please contact us for further instructions for processing your return.
Please Note: Orders which qualified/received free shipping and half or more of the items are returned to us will have our original shipping cost deducted from the total.
Also Note: It is highly suggested to obtain a tracking number for your shipment back to us. It is unlikely, but there have been a few instances where packages have been lost by the carrier.
LoveLight | Shine
1435 E. Venice Ave #104-285
Venice, FL 34292
USA
